First, You must find how and what the knowledge we have and we must have. then you can post the content of the knowledge,after that, you can keep your knowledge growth with Reusing the knowledge you have described before it.
-Searle, J., 1969] : Question asking and answering is a foundational process by which what people know tacitly becomes expressed, and hence, externalized as knowledge. To support such a view, we borrow from speech acts theory.
-Hirschheim et al. [1995] : that amongst others categorizes question asking as a form of a speech act. In adapting the theory
-Boahene and Ditsa [2003] : describe types of speech acts that pertain to aspects of either Knowledge Management (KM), or Information Management (IM). For example.-
Quigley and Debons [1999] : suggest that Information Management systems target a base of expressive speech acts by mainly supporting the recall of meaning-attribution while Knowledge Management systems target regulative and constantive speech acts primarily to support the organization and management of dynamic complexity. They reason that IM addresses questions such as ‘Where,’ ‘Who,’ ‘When,’ and ‘What,’ while KM targets problems involving dynamic complexity, addressing solutions to questions such as ‘How’ and ‘Why.
-O’Dell and Jackson [1998] : Contributing content such as lessons-learned, project experiences, and success stories is another approach to knowledge sharing. The capturing of best practice has often been highlighted as a form of externalized knowledge.
Information used in one activity that results in new knowledge will, in turn, be used to guide selection of alternatives in future tasks that involve decision making. Codified rules and routines would be relied on to support evaluation of alternatives and selection of action decisions. Choice of alternatives, and decision outcomes then provide the backdrop upon which sense making, or justification, of decision rationale occurs. Such decision rationale, and its associated sense making can then be codified for (re)use in other contexts, applied to future activities that draw on it to create new instances of knowledge.
In such decision oriented activity, we have proposed that “what-if ” questions are the dominant type of speech act performed.Support for such scenario predicting questions will demand rich context upon which to apply knowledge of the past and the present to bear on the problem or situation at
hand.We would like to refocus the discussion of knowledge management strategy to the demands of complex, dynamic, contextual, and emergent decision processes. The next section of the paper gives an overview of knowledge management processes, procedures, and practices. Chapter 8 discusses how they are related to decision making.
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